Course Description


You are 6 times more likely to finish this program than an average online program. 

80% of sign ups have completed this program (industry average completion rates stand at around 15%)

Trainees have labelled the program "very useful" and "highly practical

This program has transformed e-mails from this ....

 

 into this ...

Are you experiencing any of the following challenges?                      

- Wasting too much time handling e-mails?
- Frustrated your e-mails never get read or acted on?
- Unsure about the right tone you should be using when writing?
- Do you have a proven process and tools to write effectively?


What is in this program?

- 6 x interactive modules (26 videos)

- Dozens of shared examples + assignment e-mails +practice exercises

- Downloadable PDF workbook & answer book

- Downloadable vocabulary bank with templates + sample sentences 

- Post-course online We-Chat support group 

- 3 different program packages to suit your needs (Bronze, Silver& Gold)

- Optional e-mail revisions & online 1-1 coaching (Silver + Gold)

What are people saying about this program?

Please read all the 5-star reviews above from trainees who have completed the program.


Julian Goodes (TAP.Cert)

Hello. I have been working as a corporate trainer, executive coach & facilitator for more than 18 years. I have been fortunate to have worked with over 140 different multi-national companies across 12 diverse industry sectors. From food and beverage (Coca-Cola) to IT & Telecomms (Huawei) to Media (Walt Disney) to Banking (Morgan Stanley) My main focus area and passion is Communication skills. As a trainer, I love to see positive change, progress and results. For me training is all about how knowledge, tips + tools can be immediately applied back to the workplace. I am bi-lingual (English & Chinese) and average feedback from my workshops stands at over 90%. I currently reside in Shanghai, China with my wife and daughter.

Course curriculum

  • 1

    Module 1: Writing Audit, Program Goals & More

  • 2

    Module 2: Planning Your Message

    • 2.1 Why Planning?

    • 2.2 E-Mail as the Correct Communication Channel

    • 2.3 Planning D.A.R.K (D Phase)

    • 2.4 Planning D.A.R.K (A+R Phases)

    • 2.5 Planning D.A.R.K (K Phase)

    • 2.6 Summary Quiz & Check-In

  • 3

    Module 3: Organising Your Message

    • 3.1 Why use A.D.R.C?

    • 3.2 Organise A.D.R.C (A Phase)

    • 3.3 Organise A.D.R.C (D+R+C Phases)

    • 3.4 Case Studies & Micro Task

    • 3.5 Summary Quiz & Check-In

  • 4

    Module 4: Checking Your Message

    • 4.1 Style & Tone

    • 4.2 Style & Tone Exercises

    • 4.3 Assertive Written Communication

    • 4.4 Stock Phrases & Openings & Closings

    • 4.5 Subject Headings

    • 4.6 Tidy Up

    • 4.7 Summary Quiz & Check-In

  • 5

    Module 5: Reporting Information

    • 5.1 Introduction + Shared Example 1

    • 5.2 Shared Example 2

    • 5.3 Practice Examples 1,2 + 3

  • 6

    Module 6: Requesting Information

    • 6.1 Introduction + 5 Key Points

    • 6.2 Shared Example 1

    • 6.3 Practice E-Mails 1+2

  • 7

    Program Downloads

    • Vocabulary Bank

    • Work Book

    • Answer Sheet

Reviews

5 star rating

Wonderful course

Connie Chen

The tools introduced by this course is really useful and practicable, I feel I benefited a lot from it.

The tools introduced by this course is really useful and practicable, I feel I benefited a lot from it.

Read Less
5 star rating

Eva Deng

5 star rating

Very helpful course

Grace Li

Thanks Julian! This course is very useful and practical !

Thanks Julian! This course is very useful and practical !

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5 star rating

Helpful Information

JiaLiang Gu

Very helpful info and skill.

Very helpful info and skill.

Read Less